FAQ
My watch stopped or is running late, what can I do?
Please make sure that your watch is fully winded . In case your watch is not working properly please contact an official seller
Is my watch waterproof?
Most of our watches are 3ATM water resistant or 5ATM water resistant , and suitable for everyday use: water splash, hand washing, and rain.
We don’t recommend wearing the watch under water, like while bathing or swimming!
How long will it take to get my preorder?
Estimated shipping dates are listed on the preorder product page. We will ship as soon as the item(s) become available and you'll receive a tracking number via email.
What are the duties required for my country?
Potential import taxes might be imposed by your government and we can’t predict any possible duties/taxes that may be required in your country. Duties & taxes are not included in your order total and are the responsibility of the customer. For full details see our Terms and Conditions page.
When will my order ship?
We ship your watch within 2-3 business days of your order. For estimated shipping times, see our Shipping Info page.